question about Substitution in my order....

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Shawna
Posts: 44
Joined: Fri May 07, 2010 8:29 am

question about Substitution in my order....

Post by Shawna » Tue Jun 05, 2012 10:19 am

Hi ladies,
I just ordered!! I did fill in the Ordering Instruction section to switch out 2 books for my son with 2 we didn't have already...when I got my order conf it didn't have that on there. Is that normal? just curious if I should call or send an email somewhere? I don't want to bug them with an issue of substitution if they are already aware of it, but I don't want to have to place a separate order either....
Anyone have experience with this?
Thanks!
Wife of 18 years to Best Friend Mike
Proud mamma to:
DS16~ Fast becoming a Young Man of God-most Responsible teen I know- Tech dude
DS13~ aka The Professor--Resident LEGO engineer-movie maker
DD9~Ballet dancer..Little Mother Hen---my artist

Heart_Mom
Posts: 473
Joined: Mon Aug 02, 2010 11:35 am

Re: question about Substitution in my order....

Post by Heart_Mom » Tue Jun 05, 2012 10:50 am

I guess I can't tell you for certain, but I can let you know that in the past I've made substitutions by putting a comment like you did and everything came through perfectly. I don't think it would come through on the order confirmation because that is just an automatic email. When the order is packed, that's when they'll do the switching out.

(Feel free to correct me if I'm wrong, ladies!)
Blessings,
Elisabeth

ds - 17
dd - 14
dd - 12
ds - 9
dd - 5 (Little Hearts for His Glory)

Proverbs 4:23 "Above all else, guard your heart, for it is the wellspring of life."

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