I just want to thank HOD for the EXCELLENT customer service
I just want to thank HOD for the EXCELLENT customer service
you have given me. You went above and beyond to take care of me for something that wasn't even your fault in any way. Thank you for taking such good care of your customers.
Blessings,
Melissa
Blessings,
Melissa
Re: I just want to thank HOD for the EXCELLENT customer service
Mike and Carrie will be so pleased to read this! They really do strive for excellent customer service - thanks for letting them know they're hitting the mark!
In Christ,
Julie

In Christ,
Julie
Enjoyed LHTH to USII
Currently using USI
Wife to Rich for 28 years
Mother to 3 sons, ages 23, 20, and 16
Sister to Carrie
Currently using USI
Wife to Rich for 28 years
Mother to 3 sons, ages 23, 20, and 16
Sister to Carrie
Re: I just want to thank HOD for the EXCELLENT customer service
Melissa,
Thanks so much for sharing!
I'll pass this on to my husband, as it is such an encouragement to him. He works very hard to provide excellent customer service.
We pray that the Lord may bless your time spent with Heart of Dakota.
Blessings,
Carrie
Thanks so much for sharing!


Blessings,
Carrie
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- Posts: 120
- Joined: Fri Dec 18, 2009 9:00 pm
Re: I just want to thank HOD for the EXCELLENT customer service
Just want to pop in to say I noticed the excellent customer service as well. It isn't something that you get all the time so the great and prompt customer service from HOD is SO NICE!!
Monique
Monique
Monique
dd 18 graduated!
dd 16 studying for CLEPs
dd 14 Studying for CLEPs
ds 12 CTC with extensions
ds 10 Bigger Hearts
dd 8 Bigger Hearts
dd 4 Little Hands to Heaven
dd 2 Little Hands to Heaven
dd 18 graduated!
dd 16 studying for CLEPs
dd 14 Studying for CLEPs
ds 12 CTC with extensions
ds 10 Bigger Hearts
dd 8 Bigger Hearts
dd 4 Little Hands to Heaven
dd 2 Little Hands to Heaven
Re: I just want to thank HOD for the EXCELLENT customer service
AND I just want to pop in and say thank you for sharing! It is a BIG deal for any business to provide excellent customer service. My previous curriculum provider did NOT and it seemed to consistently come on its discussion-board.... yet the service continued to be poor. It just means so much to me that HOD character shines through in every area; from the book selections to helping with questions concerning curriculum to customer service. Thank you, Missy, for sharing. Thank you, Carrie and Mike, for your godly integrity in every area of HOD!
Julie
2010-2011
ds 13 RTR plus
ds 12 RTR plus
ds 8 RTR
dd 5
ds 2
We loved using Bigger & Preparing
2010-2011
ds 13 RTR plus
ds 12 RTR plus
ds 8 RTR
dd 5
ds 2
We loved using Bigger & Preparing
Re: I just want to thank HOD for the EXCELLENT customer service
Me, too! I have been waiting on a very small delivery from another curriculum provider for almost two weeks. The items were just a little something extra I wanted that HOD does not provide. I am getting aggravated. Maybe I'm spoiled now. I don't know. I just keeping thinking that if HOD can provide the kind of attention and service that they do with LARGE orders, then why can't other companies do half as much with small orders??
HOD's customer service is definately the best that I've encountered. I wish I could order everything that we want & need from HOD.
HOD's customer service is definately the best that I've encountered. I wish I could order everything that we want & need from HOD.
2011-2012: Creation to Christ & Bigger Hearts
"He maketh the barren woman to keep house and to be a joyful mother of children." - Psalm 113:9
"He maketh the barren woman to keep house and to be a joyful mother of children." - Psalm 113:9
Re: I just want to thank HOD for the EXCELLENT customer service
Oh, ladies! Thank you SO much! My husband and my boys will be blessed by your heartfelt words today. They will encourage them so much!
Blessings,
Carrie

Blessings,
Carrie