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question about Substitution in my order....

Posted: Tue Jun 05, 2012 10:19 am
by Shawna
Hi ladies,
I just ordered!! I did fill in the Ordering Instruction section to switch out 2 books for my son with 2 we didn't have already...when I got my order conf it didn't have that on there. Is that normal? just curious if I should call or send an email somewhere? I don't want to bug them with an issue of substitution if they are already aware of it, but I don't want to have to place a separate order either....
Anyone have experience with this?
Thanks!

Re: question about Substitution in my order....

Posted: Tue Jun 05, 2012 10:50 am
by Heart_Mom
I guess I can't tell you for certain, but I can let you know that in the past I've made substitutions by putting a comment like you did and everything came through perfectly. I don't think it would come through on the order confirmation because that is just an automatic email. When the order is packed, that's when they'll do the switching out.

(Feel free to correct me if I'm wrong, ladies!)